customer service Archives - Harness Digital Marketing

Black Friday Marketing – 5 Content Ideas

5 Black Friday Content Ideas Black Friday marks the beginning of the shopping season (or at least it use to). Many businesses begin offering sales and deals weeks before Thanksgiving, starting with Veterans Day. With so many places to shop and buy merchandise, businesses should be asking themselves, “Why should someone shop with me?” As […]

When your clients aren’t all sunshine and rainbows.

When you own or work for a business, you will have to work with two types of clients. The individuals who understand the need for your services and the ones who are going to be hard to work with. Although, it would be fantastic to only work with the first group, you will, however, have […]

GoDaddy Extortion [Digital Mafia]

When you recall a father figure, I hope that it does not elicit memories of you handing over cash just to maintain some sanity at the dinner table. If it does, you may have been a victim of the GoDaddy Extortion scheme! Mafia Laying the Groundwork So, you have made the commitment to start a […]

Hiding Social Media Reviews [Bad for Business]

Sometimes a business does not have confidence in their service and resorts to hiding poor social media reviews. This is not only a red flag for current customers, but it is a sure way to amass poor reviews from future patrons as well. Review Thief Social media reviews are one of the primary resources for […]