Using Social Media To Discover Your Customers

Using Social Media To Discover Your Customers ***Presentation Starts at 3:20*** 3 Key Points Listen-Listen-Listen to your Customers Address Customer Complaints/Concerns Question Everything You Know About Your Product Quote “If you’re not getting your feelings hurt, you’re not an entrepreneur.” – Tom Harness Using Social Media To Discover Your Customers from Harness Digital Marketing on […]

Harness Digital Marketing – So Why The Name Change?

This coming October marks 2 years that Harness TechED (NOW Harness Digital Marketing) has been working with businesses on digital marketing. I have been blessed with a phenomenal team, great business partnerships, and an incredibly supportive family (Love you Beth and Snuggle Bunny). So, why the name change? When I originally started out, I did […]

Bang! Bang! How To Shoot Your Business …Video

Bang! Bang! How To Shoot Your Business …Video by Tom Harness of Harness Digital Marketing Extra Help – Bang! Bang! How To Shoot Your Business…Video from Harness Digital Marketing on Vimeo. Tom Harness | @iTomHarness | www.harnessdigitalmarketing.com | 314-884-1192

I Hate Your Business, So What?

We all have them – those mean, nasty customers that are hard to please. Some of them even seem like they do everything they can to make sure you don’t please them. So what happens when that customer makes their way online to review your business? What do you do when that “one-star” review pops up […]