I Want A 5-Star Facebook Review

So you want a 5-star Facebook Review? What you really should be asking is HOW DO I EARN A 5-STAR FACEBOOK REVIEW? Business Owners and Customers put a lot of weight on these reviews. Should they be so concerned with them and how do they handle them? I’m still amazed at the number of businesses […]

I Hate Your Business, So What?

We all have them – those mean, nasty customers that are hard to please. Some of them even seem like they do everything they can to make sure you don’t please them. So what happens when that customer makes their way online to review your business? What do you do when that “one-star” review pops up […]