Using Social Media To Discover Your Customers

Using Social Media To Discover Your Customers

Using Social Media To Discover Your Customers

***Presentation Starts at 3:20***

3 Key Points

  1. Listen-Listen-Listen to your Customers
  2. Address Customer Complaints/Concerns
  3. Question Everything You Know About Your Product

Quote

“If you’re not getting your feelings hurt, you’re not an entrepreneur.” – Tom Harness

Using Social Media To Discover Your Customers from Harness Digital Marketing on Vimeo.

About Tom Harness

Tom Harness is the owner of Harness Digital Marketing, a digital marketing firm that works with businesses and organizations on Social Media, SEO, and Email Marketing. He is an entrepreneur and business owner with 20 years of combined experience in Education, IT, and Business. Tom is a U.S. Army Veteran and a Southern Illinois University alum. He also enjoys craft beers, his beloved Chicago Cubs, and his family.

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